Frequently Asked Questions

The most common questions about using a THERA-Trainer Tigo for post-stroke rehabilitation.

About the THERA-Trainer Tigo

Is the THERA-Trainer Tigo only for stroke patients?

The THERA-Trainer Tigo was developed for people with stroke, spinal cord injury, Multiple Sclerosis, Parkinsons, brain injuries, after joint replacement or other orthopaedic disease.

Who manufactures the THERA-Trainer Tigo?

Medizintechnik, the manufacturer of THERA-Trainers,  is a medical device company based in Hochdorf, Germany. For more than 30 years the company has concentrated on the development and manufacture of professional therapy devices and software solutions for all phases of neurological and geriatric rehabilitation. It’s THERA-Trainer brand is a leading innovator in device-assisted therapy and has been valued and appreciated by users, therapists and doctors alike for 25 years.

The base unit is high-performance, long-lasting and extremely quiet: the best of German engineering.


Financial & Support Questions

How much does it cost to rent a Tigo?

The cost of renting a Tigo 530 is €00.00 per month.

How long do I need to sign up for?

You rent on a month-by-month basis.

Who delivers and installs the Tigo?

Our own service engineer will deliver, install and set up the Tigo.

What happens if something goes wrong with my Tigo?

Simple, just call our customer service team on 0818 989 353 and they will book an engineer’s service call.

How do I cancel?

Simple, just call 0818 989 353 and one of our customer support team will arrange immediate cancellation and collection of the Tigo. Please note our opening hours: Mon-Fri, 9am-1pm and 2pm to 5.30pm.

Using a THERA-Trainer Tigo

When should I start to use a Tigo?

Every injury is different and will require a recovery plan tailored to that specific injury. For example, with post-stroke recovery, immediate exercise is recommended and this will start in the hospital. Hence, the importance of having a Tigo ready and waiting in the home, so there is no interruption to the post-stroke recovery.  

Can I use a Tigo on my own?

After discharge, your physiotherapist and/or critical care team will play a critical role in mapping and monitoring your recovery plan. However, the Tigo is intuitive, easy-to-use and can be operated independent of medical supervision.

Can I move the Tigo?

The Tigo base comes with transport castors so that moving the device is easy.

Is it easy to adjust the Tigo?

Our engineer will set up the Tigo but when required, all necessary adjustments can be made quickly and easily to meet individual requirements.

Research-Based Evidence

Is there research to demonstrate the benefits of using a Tigo for post-stroke rehabilitation?

Click here for a comprehensive list of academic papers that demonstrate the importance of early mobilisation and cycling to post-stroke recovery.

How to contact us

Please fill in the form below and we will get back to you straight away. If you have an urgent requirement, our customer service helpline, 0818 989 353, is open Mon-Fri, 9am-1pm and 2pm to 5.30pm.